Privacy Policy
Your Privacy Matters
At DirectCare, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our healthcare services.
Last updated: May 1, 2026
Information We Collect
Personal Information
- •Full name, date of birth, and contact information
- •Medical history and health information
- •Payment and billing information
- •Emergency contact details
Technical Information
- •IP address and device information
- •Browser type and operating system
- •Usage data and app interactions
How We Use Your Information
1.To provide and manage your healthcare services and appointments
2.To coordinate with healthcare providers and medical facilities
3.To process payments and manage your membership plans
4.To send important notifications about your health and appointments
5.To improve our services and develop new healthcare features
Data Protection & Security
We implement industry-standard security measures to protect your personal and medical information:
- •End-to-end encryption for all data transmissions
- •Secure servers with restricted access
- •Regular security audits and updates
- •Compliance with healthcare data protection regulations
Your Privacy Rights
•Access: Request copies of your personal data
•Correction: Update inaccurate or incomplete information
•Deletion: Request removal of your personal data
•Portability: Transfer your data to another service
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@directcare.com
Phone: +234 809-839-8669